Shipping policy

Shipping policy

Processing time

Orders are processed within 1–2 business days of payment confirmation.

Delivery timeframes

Standard shipping within Australia: 3–7 business days. Metro areas are typically faster. Remote areas may take longer.

Shipping costs

Flat rate shipping applies at checkout. Free shipping on orders over $99 AUD.

Tracking

Once your order ships you’ll receive a tracking number via email. Use this to monitor your delivery.

Delays

We are not responsible for delays caused by carriers or circumstances outside our control. If your order hasn’t arrived within 10 business days, contact us at [voltandcoelectrical@gmail.com].

Lost or damaged in transit

If your order arrives damaged or goes missing, contact us immediately and we’ll work with the carrier to resolve it.